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Heathcare within the village is currently centred at the Watton Place Clinic, which is located adjacent to the "Pump" located in the High Street.

Watton Place Clinic is home to the local Doctors' Practice, although a Dental Practice is also located within the same building. The clinic is open Monday to Friday from 0830 to 1830, with the exception of Wednesday when we close at 1300.

Our resident GPs are Professor David Haslam MB BS DGM and Dr. Dilesh Shah MRCHB MRCGP DRCOG. The Practice runs a scheme of emergency/same-day appointments and routine/advance appointments, all on a Monday-to-Friday basis.

We are fortunate in having an on-site Dispensary, which means that the Practice is able to dispense medication to all of its rural patients; avoiding the need for inconvenient trips to other locations to collect prescriptions. Please allow 2 working-days for repeat prescriptions.

We also offer online booking to our patients. You can register to book advance appointments and to order your repeat prescriptions online. You will need your own email address to do this. Please contact Reception for more information.

There is also a Branch Surgery in Benington; please contact Watton Place Clinic for details and appointments.
Watton Place Clinic
60 High Street
Hertford SG14 3SY

**New telephone system now installed**
Reception 01920 830232/830504
Fax 01920 830005
Dispensary 01920 830555

For out-of-hours emergency cover please phone 111
You can make appointments to see a Doctor by phone on 01920 830232, or by visiting our Receptionist. Appointment lines are open from 0830 until 1830, except on Wednesday when they are open from 0830 until 1300.
  • For same day appointments to see the duty doctor, please phone at 0830 for mornings and at 1500 for afternoons (please note that on Wednesday it is morning appointments only).
  • For advance appointments to see the Doctor of your choice, you can contact us at any time during normal opening hours.
  • If you would like to be able to book appointments in advance via our online service, please speak to Reception. You will need to come into the surgery with photo ID and your email address to register for the service. This will also enable you to order repeat prescriptions online.
  • We would like to introduce SMS text messaging to all our patients so please make sure we have your mobile phone number.
Baby Clinic
Baby Clinics are no longer held at Watton Place Clinic. Please contact:
  • Beane Valley Children's Centre on 01920 831053
Antenatal Clinics are held here in Watton-at-Stone on alternate Thursday afternoons.
If you wish to speak to the Midwife, you can leave non-urgent messages here at Watton Place Clinic.
If you have an urgent problem, please contact your hospital.
District Nurse
If you wish to speak to a District Nurse, please contact Reception between 0900 and 1645.
If you have an urgent problem between 1730 and 0900, please contact the QE2 Hospital in Welwyn Garden on 01707 328111.

You can also make an appointment to see one of the Practice Nurses, in the same way, for:
  • travel/immunization advise
  • blood-pressure checks
  • family-planning advice
  • cervical-smear testing
  • Flu vaccinations/childhood immunisations
  • HRT/pill checks
  • suture removal/dressings

The Phlebotomist attends the Watton Place Clinic on Tuesday and Thursday mornings.
For your results, please phone after 1100 during the week.
Emergency Contraception Advice
Please contact Reception for a priority appointment.
Telephone advice
Please contact Reception and a Doctor or Nurse will telephone you after surgery.
If you feel that you have cause for a complaint, please contact the Practice Manager.
If you are a carer who looks after a relative, neighbour or friend, please register at Reception so we can offer you flexible appointments, free flu jabs, NHS health checks and a referral to Carers in Herts. They are able to offer you more, including a discount card, an assessment for you, and carers passport, they can also help with respite care and benefits advice. Please visit Reception for more information.
Health Checks
The NHS Health check is a national risk assessment and prevention programme which identifies people at risk of developing heart disease, stroke, diabetes, kidney disease or certain types of dementia, and helps them take action to avoid, reduce or manage their care. Please make an appointment to see the nurse if you would like to take advantage of this benefit. .
Clinical Reviews
The Doctors and Practice Nurses carry out regular reviews for patients with:
  • heart disease
  • COPD
  • hypertension
  • epilepsy
  • asthma
  • stroke
  • diabetes
  • obesity.

My Care Record www.mycarerecord.org.uk
People in Hertfordshire will soon benefit from better care, thanks to a new programme which will give health and care professionals the ability to view their patientsí up-to-date medical records. Health and care professionals need accurate information in order to make the best decisions with their patients about their treatment. The My Care Record programme will enable patientsí records to be viewed quickly and accurately, over a secure healthcare information network. Before any records are viewed, patients will be asked for their permission by the health or social care professional caring for them.

Meet the team
  • Practice Manager: Melanie Hunt
  • Practice Nurses: Stephanie Shah and Keeley Williams
  • Health Visitor: Sarah Young
  • Dispensary Manager: Karen Williams
  • Dispensers: Kathy Piggott, Barbara Taylor and Georgina Osbourne
  • Reception: Anne Kelleher, Ruth Lewis and Deborah Muncey
  • Secretary: Shirley Anderton

If you would like to become involved in our Patient Participation Group please let Reception know.